Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging.
Damaged or defective products
Please inspect your order upon reception and contact us immediately if an item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If we confirm that your item needs to be replaced, we will send a new one at no extra cost to you. In some cases, we may need to issue a refund rather than shipping a replacement. We will let you know if your defective or damaged item needs to be shipped back to us.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see “Returns” above), and once the return is accepted, make a separate purchase for the new item.
